Heavenly Support 
Heavenly Support
Heavenly Support
Heavenly Support
Providing customers with the highest level of support is extremely important to us at Heavenly Treasures. We have attained our success based upon a combination of affordable prices, quality furniture and exceptional customer service. Listed below is some useful information that can help you to fix the majority of problems that you are experiencing with any Heavenly Treasures item.
*Please note: If we are not the creator, we are uanble to assist. We are only able to offer support to our customers for our products since we know how they were created, why, and how they are supposed to work. Always contact the creator of a product if you have problems to ensure the best, fastest and most accurate help possible!*
Published in
Heavenly Support
Sculpted prims are now a huge part of Second Life's abilities to create!
If your not using them because of the lag you think it creates or the blobbyness some sculpted prims seem to be at distances, there is an Amazing Fix for this that will not only help your sculpted prim viewing pleasure and not use up all your resources.
Debugging your LOD settings is something that can and will make all your sculpts hold the intended detail better.
Follow these easy steps:
1. Show the "Advanced" menu with Ctrl-Alt-D, or Opt-Ctrl-D on a Mac.
2. Select "debug settings" near the bottom.
3. In the blank space, copy and paste the word:
RenderVolumeLODFactor
4. The recommend setting it as high as 4 to get all your sculpts looking as the maker intended.
Unlike increasing your draw distance, this will NOT create lag for yourself or those around you! And it will improve the look of all sculpts.
You may need to do it when you log in each time for a bit, if it doesnt take effect the first time.
If your not using them because of the lag you think it creates or the blobbyness some sculpted prims seem to be at distances, there is an Amazing Fix for this that will not only help your sculpted prim viewing pleasure and not use up all your resources.
Debugging your LOD settings is something that can and will make all your sculpts hold the intended detail better.
Follow these easy steps:
1. Show the "Advanced" menu with Ctrl-Alt-D, or Opt-Ctrl-D on a Mac.
2. Select "debug settings" near the bottom.
3. In the blank space, copy and paste the word:
RenderVolumeLODFactor
4. The recommend setting it as high as 4 to get all your sculpts looking as the maker intended.
Unlike increasing your draw distance, this will NOT create lag for yourself or those around you! And it will improve the look of all sculpts.
You may need to do it when you log in each time for a bit, if it doesnt take effect the first time.
Published in
Heavenly Support
If your furniture is not changing colors or textures properly, please follow these steps to correct it.
1. Right click edit the pieces that is not working properly. Once you have done this, go to the Contents tab and wait for everything to load.
2. Once the list has loaded, go to the Tools menu and select, Reset Scripts in Selection.
3. Please be aware, if SL is acting wonky, buggy or glitchy you might need to reset it more than 1 time before it starts to work properly.
Alternative Method:
If you have no luck with resetting scripts in the entire object, you can edit linked parts and reset the scripts manually.
Look in the object contents for the following scripts:
TexChanger_v1.8_mono and
TexChanger_v1.8_mono_Builder_script
Open the builder script first, then click the reset button. Once that is finished, open the mono and reset it. Your object should now change textures properly.
If you require further assistance please let me know and thank you for your purchase. :)
1. Right click edit the pieces that is not working properly. Once you have done this, go to the Contents tab and wait for everything to load.
2. Once the list has loaded, go to the Tools menu and select, Reset Scripts in Selection.
3. Please be aware, if SL is acting wonky, buggy or glitchy you might need to reset it more than 1 time before it starts to work properly.
Alternative Method:
If you have no luck with resetting scripts in the entire object, you can edit linked parts and reset the scripts manually.
Look in the object contents for the following scripts:
TexChanger_v1.8_mono and
TexChanger_v1.8_mono_Builder_script
Open the builder script first, then click the reset button. Once that is finished, open the mono and reset it. Your object should now change textures properly.
If you require further assistance please let me know and thank you for your purchase. :)
Published in
Heavenly Support
In order to correct many of the problems that occur with your menu driven furniture (MLP) you may need to do a reset.
Follow these directions to reset the menu system.
Select the area of the furniture that accesses the menu system.
In the blue menu that comes up on the right side of the viewer, select OPTIONS.
On this sub-menu select ShutDown...
Then Select Restart
Doing this will typically fix and resolve any problems that you are experiencing with your MLP system.
Follow these directions to reset the menu system.
Select the area of the furniture that accesses the menu system.
In the blue menu that comes up on the right side of the viewer, select OPTIONS.
On this sub-menu select ShutDown...
Then Select Restart
Doing this will typically fix and resolve any problems that you are experiencing with your MLP system.
Published in
Heavenly Support
There are 2 primary types of scripts that we use. They both allow you to easily adjust your position on the furniture. While the furniture does have all positions adjusted, they are typically not perfect adjustments for everyone and might require some tweaking for your avatar based on your avatar size.
Beds and a few of the couches use a menu based system that is suitable for several avatars and numerous animations called the MLP. This allows you to easily adjust all of the positions in the bed by selecting...
Options.....Adjust POS.... at this point, the poseballs will change to long stick shapes. This is to allow you to easily grab ahold of the prims and move them until your avatar is in the appropriate position. When you are finished adjusting each individual position, push the button that is labeleed....Save POS
When you are finished adjusting all of the positons, follow...... Options....Dump POS..... a long amount of text will be dumped into the chat channel.
Copy all of this text, into the .POSITIONS notecard inside of the furniture so that you are replacing the positions information already in the card with the new positions information that you have just been given.
If you do not Dump POS and paste the information into the .POSITIONS notecad, it will NOT remember the adjusted positions after a reset.
These instructions will help you to ensure that you are getting the perfect adjustment for your needs and your avatar sizes. With a bit of practice and patience it is a very painless process that only takes a couple of minutes to adjust, and ensures that you do not hae to redo the positions again unles your avatar size changes significantly.
Beds and a few of the couches use a menu based system that is suitable for several avatars and numerous animations called the MLP. This allows you to easily adjust all of the positions in the bed by selecting...
Options.....Adjust POS.... at this point, the poseballs will change to long stick shapes. This is to allow you to easily grab ahold of the prims and move them until your avatar is in the appropriate position. When you are finished adjusting each individual position, push the button that is labeleed....Save POS
When you are finished adjusting all of the positons, follow...... Options....Dump POS..... a long amount of text will be dumped into the chat channel.
Copy all of this text, into the .POSITIONS notecard inside of the furniture so that you are replacing the positions information already in the card with the new positions information that you have just been given.
If you do not Dump POS and paste the information into the .POSITIONS notecad, it will NOT remember the adjusted positions after a reset.
These instructions will help you to ensure that you are getting the perfect adjustment for your needs and your avatar sizes. With a bit of practice and patience it is a very painless process that only takes a couple of minutes to adjust, and ensures that you do not hae to redo the positions again unles your avatar size changes significantly.
Published in
Heavenly Support
"`·.¸¸.·´´¯`··._.· Heavenly Treasures Door Commands `·.¸¸.·´´¯`··._.·",
" show help - Displays this file",
" lock - Sets the door to Locked mode",
" unlock - Sets the door to Unlocked mode",
" add [name] - Replace [name] with the av you want to add to the list",
" remove [name] - Replace [name] with an av you want to delete",
" say list - Shows who is on the All Access list"];
Before issuing any commands to the door, be sure that you touch it first. After a short time the door stops listening to help reduce lag. If the door does not respond, touch it again and reissue commands.
This door is designed to remain LINKED to the build. If you change the scripts (assuming you purchased a modifable build) you will need to check and see if the door must be unlinked to work properly. Most door scripts will require the door to be unlinked. We do not provide support for alternative door scripts, you will need to contact the creator of the script to obtain support.
To change the door sounds for opening and closing, simply delete the sounds present (assuming you purhcsaed a modifable build) and drop new sounds in. Be sure that they are named correctly, Door open and Door close precisely. To remove all sounds, simply delete the sounds, or rename them and the sounds will be turned off.
Please note:
Anyone added to the door as a user has the permission necessary to add or remove any other door users. Be aware of this when adding users to the door.
" show help - Displays this file",
" lock - Sets the door to Locked mode",
" unlock - Sets the door to Unlocked mode",
" add [name] - Replace [name] with the av you want to add to the list",
" remove [name] - Replace [name] with an av you want to delete",
" say list - Shows who is on the All Access list"];
Before issuing any commands to the door, be sure that you touch it first. After a short time the door stops listening to help reduce lag. If the door does not respond, touch it again and reissue commands.
This door is designed to remain LINKED to the build. If you change the scripts (assuming you purchased a modifable build) you will need to check and see if the door must be unlinked to work properly. Most door scripts will require the door to be unlinked. We do not provide support for alternative door scripts, you will need to contact the creator of the script to obtain support.
To change the door sounds for opening and closing, simply delete the sounds present (assuming you purhcsaed a modifable build) and drop new sounds in. Be sure that they are named correctly, Door open and Door close precisely. To remove all sounds, simply delete the sounds, or rename them and the sounds will be turned off.
Please note:
Anyone added to the door as a user has the permission necessary to add or remove any other door users. Be aware of this when adding users to the door.
Published in
Heavenly Support
The windows in this complex come with several options that you can utilize.
To change the windows, simply click on the switch which is located beside the door. Each controller changes the widnows only for it's assigned unit..
Your options to choose from include tinting the windows with the blinds, to either invisible, Medium, Dark, Open and Closed. Additionally, you can choose to change only the inside, or outside as well as both sides of the window.
To change the windows, simply click on the switch which is located beside the door. Each controller changes the widnows only for it's assigned unit..
Your options to choose from include tinting the windows with the blinds, to either invisible, Medium, Dark, Open and Closed. Additionally, you can choose to change only the inside, or outside as well as both sides of the window.
Published in
Heavenly Support
Using the teleporter is quick and simple.
The system should setup automatically when the house is rezzed. In the event that they need to be reset, or did not setup properly, simply click on each teleporter (owner only) to reset the positions.
This will link them together again and they will work properly.
The system should setup automatically when the house is rezzed. In the event that they need to be reset, or did not setup properly, simply click on each teleporter (owner only) to reset the positions.
This will link them together again and they will work properly.
Published in
Heavenly Support
Main Menu
Login
